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Deposits and part payments for laundries: how to get paid on time

Láti ọwọ́ Bryan Temple · · Ìṣẹ́jú 4 láti kà

Ojú-ìwé yìí wà ní èdè Gẹ̀ẹ́sì.

Why deposits help

Unclaimed clothes take up space and tie up money you have already spent on washing them.

A deposit makes sure every order covers its costs, even if the customer never comes back.

Timeline from Booking to Ready, with a bar split into Deposit, paid when they book, and Balance, paid when it is ready
Part of the price at booking, the rest when the clothes are ready.

How much to ask for

Half up front and half on delivery is common and easy to explain. Whatever you choose, keep it the same for everyone so it feels fair.

Regular business customers, such as hotels, may be better on an account you invoice monthly.

Collecting the balance

Ask for the balance when the clothes are ready, not after delivery, and include the exact amount and how to pay.

Card, bank transfer and USSD cover almost every customer.

Three cards showing ways to pay: Card, Bank transfer and USSD
Card, bank transfer and USSD cover almost every customer.

How WashCare helps

WashCare lets you set the deposit, offer a discount for paying in full, and take card, transfer or USSD through Paystack. Business customers can be set up on account.

Àwọn ìbéèrè tí ènìyàn ń béèrè

Is it fair to ask new customers for a deposit?

Yes, when it is the same for everyone and shown before they book. Most customers are used to paying something up front.

What happens if a customer never collects their clothes?

State a collection period in your terms, keep the deposit to cover your costs, and contact the customer before that period ends.

Ilé ìfọṣọ rẹ, tí ń ṣiṣẹ́ lórí WashCare ní alẹ́ òní.

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